Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-water-damage-fort-collins-co.ecojohns.com (hereafter referred to as “Repair Water Damage Fort Collins CO,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://repair-water-damage-fort-collins-co.ecojohns.com.
  2. Mobile applications developed by us.
  3. Online services offered through our platform.
  4. Products available for purchase on our site.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. When you create an account and use our applications or services as an authorized user.
  2. During your visits to our websites linked to this privacy statement.
  3. When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details and billing addresses for processing transactions.
  3. Financial Information: Bank account numbers or other financial records required for services or products that involve financial transactions.
  4. Purchase Information: Items you buy from us, including quantities, order dates, and purchase prices.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data to provide personalized services.
  6. Location Data: Geolocation information collected when you interact with our location-based services.
  7. Feedback: Comments, reviews, or responses you share with us regarding our products or services.
  8. Social Media Information: User data from social media platforms when you connect your accounts to our services.
  9. Product Information: Details about the products you browse, search for, or purchase on our site.

We obtain this data through various means: user input forms, online interactions, browser cookies, and third-party service providers. Additionally, third parties may share personal data with us in accordance with their own privacy practices and your consent.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary Cookies: Essential for navigating our site, ensuring secure connections, and remembering user preferences.
  2. Preference Cookies: Customizing your browsing experience based on previous interactions.
  3. Analytics Cookies: Collecting aggregated data to understand how users interact with our site, enabling us to improve its performance and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  1. Fulfilling your transactions or providing requested services.
  2. Complying with legal obligations and industry standards.
  3. Maintaining secure backup records.

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Employing encryption for data in transit and at rest.
  2. Engaging secure third-party processing partners who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Our services are intended for adults, and we encourage parents or legal guardians to monitor their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access to your information and details about how it is processed.
  2. Request rectification if your data is inaccurate or incomplete.
  3. Erasure (right to be forgotten) under certain circumstances.
  4. Restriction of processing in specific situations.
  5. Right to data portability for your personal data.
  6. Object to the processing of your data, including grounds related to your specific situation.
  7. Non-discrimination for exercising your data protection rights.
  8. The right to lodge appeals or complaints with relevant supervisory authorities.

To exercise these rights or if you have any data-related queries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this policy, please reach out to us:

We value your trust in our commitment to privacy and data protection.